Contact Us

For questions, suggestions, or further information:

If your question is not covered on our information page, or if you have any inquiries, please email us at h18150077187@outlook.com. Please include your name, contact number, and city of residence in your email. For after-sales service, please attach photos of the product.

Customer Service – Office Hours:

Monday to Friday: 9:00 AM – 5:00 PM

Saturday: 10:00 AM – 6:00 PM

Closed on Sundays.

Frequently Asked Questions:

Q: How long will it take to receive my package?

A: Please note that it typically takes 3–7 days to process and prepare your order before shipment. Rest assured, we strive to deliver your order as quickly as possible. Once shipped, the estimated delivery time is 10 to 20 days (depending on your country or region). Please also consider potential delays due to public holidays.

Q: What is the company's return policy?

A: We will process your return or exchange after receiving and inspecting the returned item. It generally takes at least 15 days from the time we receive the item to complete the return or exchange process.

Q: How can I contact you regarding my order?

A: You can contact us via email (h18150077187@outlook.com) or by using the contact form on this page.